How many times have you found yourself in a situation like this: It’s Friday close to 4:55 pm, you are absolutely ready to start enjoying the weekend but first, you have to process this tiny but very critical task through the system. As you go in and click all the right buttons the system fails, and then it fails again: That’s when you realize that your weekend is going to start with a depressing delay.
Unfortunately, this may be a common occurrence in your company’s application ecosystem. Mammoth legacy systems that no one wants to touch since nobody knows exactly how they work internally. Relatively new, unusable systems that were developed using old technology because that’s what the software contractors managed to pull it together. These are the usual suspects causing so much frustration company-wide. And with all this also comes a cultural sort of acceptance of things they way they are, and that the systems cannot be changed or are just too expensive to rebuild. At the end of the day, this translates directly as a heavy tax on you every time you are wasting time trying to have the darn system do what you want. Just think that for every user like you who is stuck with the system, the organization is basically losing money.
I have to admit that one of the things that strikes me the most about these issues is that with the advent of cloud computing platforms such as Amazon AWS, Microsoft Azure, Google Cloud Platform and other big players, it’s now easier than ever to quickly build modern, reliable and cost-efficient enterprise applications. That combined with current process methodologies such as Agile, Design Thinking and UX Design, software development for enterprises should be a much happier journey leading to a great product.
However, most companies continue to accept the faulty systems they have, thinking they have no other choice, and at some point not realizing that they could have something so much better. Admittedly, after well over a decade of working in the software industry and having seen this picture over and over, it is hard for me not to empathize with that feeling.
So let me be the one to tell you that you deserve better enterprise software. The only question is, what will you do to change this?
Sebastian Dolber is the founder of Astor and the author of this article.